2. One should have an assess to the proof of the price at which trade has been charged and the transaction slip should clearly show the brokerage charged.
3. Your contract note should show the transaction number and the time at which the trade has been undertaken and one can verify these transactions at official site of the exchanges where the trade has been executed.
4. One is entitled to get the shares through auction in those circulstances when delivery of shares is not received and also one is also entitled to square up amount when one is not able to get the delivery through auction.
5. However as an investor do remember to sign a proper Member-Constituent Agreement and always be in posession of valid contract note with proper signatures. However in certain contract notes it is written that since it is computer generated on their stationery and thus it does not require any signature. In case any ambiguity of transaction please bring the same in notice of the brokerage firm.
6. One should endeavour to provide the delivery on time with proper documents and signatures failing which the stocks can undergo auction and thus one can not blame any body except oneself.
7. One can also seek redressal if one feels one is being wrongly charged or is being shown a fraudlent transaction at a arbitrarily higher/lower price in case of a buy/sell respectively.
8. One should not accept unfair brokerage and one must negotiate the charges before hand. Remember it is a buyers market.
9. One should make sure that one is getting the shares at the right time and also money for the sold shares.
10. Avoid taking exposure in investor unfriendly companies, however one can take up the case against company with SEBI in case of non attendance of the complaints by the company.
11. In case one is still holding the shares in physical form than one has to make sure that one gets them dematerialised before one can sell those shares as Indian stocks have been fully dematerialised. Remember to send securities for transfer to the company and while forwarding double check that one is forwarding all the papers and in case of any objection do remember to enclose all relevant documents and forward the same to company.